Freeflow Spas hot tubs are sold exclusively through local retail partners. Please be aware of sites claiming to sell Freeflow Spas online. They are not affiliated with FreeflowSpas.com or any authorized Freeflow Spas retailer.

To initiate a return, please call 888-961-7727 or email us.

*Order cancellations and returns initiated prior to the spa shipping from our facility will be refunded in full. Accessories returned after we have shipped will be subject to return shipping fee. Applies to orders placed on FreeflowSpas.com only. Any local dealer orders must be handled through the location from which you made the initial purchase.