Freeflow Spas hot tubs are sold exclusively through local retail partners. Please be aware of sites claiming to sell Freeflow Spas online. They are not affiliated with or any authorized Freeflow Spas retailer.

If you purchased a part or accessory from and wish to return it, fill out the return form below and someone will be in touch within 3 business days. All orders from can be returned within 60 days from the date of purchase.

*Order cancellations and returns initiated prior to the spa shipping from our facility will be refunded in full. Accessories returned after we have shipped will be subject to return shipping fee. Applies to orders placed on only. Any local dealer orders must be handled through the location from which you made the initial purchase.