We believe that hot tubbing will be the best part of your day, every day. We are so confident that you’ll look forward to your hot tubbing experience that we guarantee your satisfaction on every spa we sell. If you’re not 100% satisfied, we’ll refund your purchase price*.

To initiate a return, please call 888-961-7727 or email us.

*Order cancellations and returns initiated prior to the spa shipping from our facility will be refunded in full. Spas and accessories returned after we have shipped and within the 60-Day Satisfaction window will be subject to return shipping fee. Applies to orders placed on FreeflowSpas.com only. Any local dealer orders must be handled through the location from which you made the initial purchase.