If you purchased an accessory from FreeflowSpas.com and wish to return it, fill out the return form below. Your return will be processed within 7-10 business days. Items returned after they have shipped will be subject to return shipping fee. Applies to orders placed on FreeflowSpas.com only.
For Spa Purchases: If you purchased a hot tub, from FreeflowSpas.com and wish to return it, contact our Customer Service team to process your return 888-961-7727 (M-F, 8am-5pm PST). Any hot tub return canceled after it has shipped will be charged a 10% restocking fee. Applies to orders placed on FreeflowSpas.com only.
All returns must be requested within 60 days from the time of purchase.