About Freeflow Spas

Freeflow Spas are manufactured by Watkins Wellness, part of Masco, a Fortune 500 Company. Masco’s home products include Delta faucets, Hansgrohe, Behr paint, Hot Spring Spas, Caldera Spas, Endless Pools, and more. We offer consistent quality and value at affordable prices so you can enjoy your spa without financial stress. Unlike acrylic hot tubs, our hot tubs use rotational molding, making them extremely durable and perfect for vacation homeowners. Furthermore, Freeflow spas require only a standard 110v outlet. With Plug-N-Play technology, installation is simple: simply plug it in, fill it up, and enjoy!

Where to Purchase

You can purchase Freeflow spas through our global network of authorized dealers. To find your closest dealer, use our dealer locator. Additionally, our virtual reality experience allows you to explore and interact with a Freeflow virtually. Simply visit any product page and click "View In Your Space." Our virtual showroom also provides an interactive tour of all the models we offer as if you were in a dealer showroom.

Accolades

For over a decade, Freeflow Spas has received the esteemed TradeCertified certification, a testament to our excellent product quality, service, and customer satisfaction. This certification has enabled Watkins Wellness, the maker of Freeflow Spas, to become a recognized leader in the hot tub industry, having manufactured over 1.5 million spas globally.

When searching for a hot tub, it can be challenging to determine who is the best and what your money is actually getting you. TradeCertified is uniquely qualified to help you find the top-rated pool and spa manufacturers and dealers worldwide.  

 What does it take to become TradeCertified?

All TradeCertified pool and spa manufacturers must meet the following 10 best practices.

  • An established business history: This ensures excellent merchants who have at least two years of operation with a proven track record and low risk of going out of business.
  • Exceptional customer feedback: TradeCertified spa businesses must have a proven track record of consistently delivering superior customer satisfaction, as evidenced by validated reviews and testimonials.
  • Permanent retail location(s): Businesses must have at least one permanent retail location available to customers during normal operating business hours.
  • Industry training: All participating businesses must attend at least one pool/spa industry training event or receive one dedicated factory training per year.
  • Business Affiliation: The business must show that it promotes the pool and spa industry, supports its local community, and shows a commitment to education. There is a requirement to be in good standing in at least one of the following organizations: Association of Pool & Spa Professionals (APSP), Better Business Bureau (BBB), Independent Pool & Spa Service Association (IPSSA), etc.
  • Consumer Bill of Rights: Proven customer track records, adherence to low-pressure sales tactics, a clear dispute resolution policy, and adherence to the TradeCertified Consumer Bill of Rights are required for all members.
  • Sourcing quality products: To demonstrate a commitment to providing high-quality products, TradeCertified businesses must source their products from a TradeCertified manufacturer, supplier, or vendor.
  • Adequate inventory: Businesses must maintain an adequate inventory to promote consumer choice through an easy side-by-side model and product comparison.
  • Employee training: TradeCertified businesses must demonstrate a commitment to investing in their employees, staying current with emerging service trends, and updating factory education. Employees must be offered consistent sales and service training.
  • Corporate citizen: Most importantly, TradeCertified members must demonstrate that they give back to their local communities, avoid shortcuts, and uphold exceptional business ethics.

Freeflow Spas is proud to uphold these 10 best practices, providing you with high-quality hot tubs, exceptional service, and, most importantly, an easy and affordable way to experience the benefits of hydrotherapy while soaking away the days.